Welcome to UKAEPG

An aircraft incident is a traumatic event that involves many victims and casualties who are both directly affected as passengers or crew and those who support the response.

Airlines employ response plans to ensure that passengers, crew, staff and others who are affected receive appropriate levels of care and treatment.

UKAEPG provides a forum for UK airlines to discuss these issues and learn from experiences in a confidential environment.

In responding to an accident airlines need to have plans in place to effectively handle some of the following often delicate issues:

• Casualties
• Victim trauma
• Personal effects
• Relatives and friends
• Providing food / clothing
• Liaison with emergency services
• Accident investigation
• Insurance issues
• Media interest
• Memorials
• Staff care

By careful planning we aim to ensure that all involved in aircraft accidents are treated effectively and in a dignified manner.